Services to your home such as electricity, gas, oil, water and sewerage are called ‘utility’ services. This page explains your responsibilities for connecting and disconnecting these services. It also explains which costs are your responsibility, and those costs that are your landlord’s responsibility. If you have a problem with a utility service, you should contact the service provider. If they don’t fix the problem you can contact the Energy and Water Ombudsman of Victoria (EWOV)
Advice or support for community service workers assisting tenants.