Advice or support for community service workers assisting tenants.
When looking for a rental property, there are a number of things you should consider before and during the search for your next home.
Set a budget before you start looking for a place to rent. Include all the set up costs including:
Check if you are eligible for financial assistance such as:
Ongoing costs include rent, bills and ideally, home contents insurance. You may also need to consider the cost of regular travel. If you can’t find a place or afford to rent close to work, school or university, you may need to budget for travelling expenses.
If possible, your rent should be no more than 25% of your total income.
There are a number of places you can look for property listings through real estate agents. Good places to start are:
Private rental properties or share houses are usually advertised in:
To inspect a property that is advertised through a real estate agent you will need to pay a key deposit. This is usually $50, but it can sometimes be $100 (make sure you ask for a receipt). Your money will be refunded to you when you return the key.
It is also a good idea to take some photo identification with you, as you may need photo ID before you are given the key. The agent may want to photocopy your ID and keep the copy while you inspect the property. If they make a copy, you can ask them to give it to you when you bring the keys back.
An agent or landlord will sometimes choose to hold an ‘open inspection’, which means that you may be inspecting the property at the same time as other people. Open inspections are usually only for 30 minutes so it is important that you arrive at the property at the scheduled time. You do not have to pay to inspect the property and you do not have to pay a deposit.
Check the property thoroughly, both inside and outside. Make sure that you are happy with the property before you sign a tenancy agreement (lease) or pay any money. Remember that once you have signed the tenancy agreement you have accepted the property as it is. For example, if there is no heater in the property when you sign the tenancy agreement, the landlord does not have to provide you with one. However, the landlord will have to repair anything that is already in the property that is damaged or not working properly.
Most insurance companies will not provide home contents insurance unless the windows have key locks and the doors can be deadlocked.
After you have inspected the property and decided that you like it, you will need to fill in an application form.
You may be asked questions about your:
It is illegal for a landlord or agent to discriminate against tenants with children, however the Residential Tenancies Act 1997 allows a landlord or agent to refuse to allow children to live in a rental property if:
If you think that you have been discriminated against, you can lodge a complaint with the Victorian Equal Opportunity & Human Rights Commission 1300 891 848.
Real estate agents may want to check your credit history. The law does not allow them to check Consumer Credit information, but it does allow access to Public Records. If a real estate agent insists on doing a credit reference check, contact us for advice.
Real estate agents sometimes use a tenant database to check if you have been recorded as having a poor rental history. If a landlord or agent usually uses a tenant database to assess rental applications, they must inform you of this in writing at the time that you apply—whether or not they intend to use a database to assess your application.
This notice must state the name of the database used, and that the database is used for checking an applicant’s rental history. The notice must also include the database company’s contact details.
If a listing is found, the landlord or agent has 7 days to give you a written notice that states:
If the landlord agrees to rent you the property, you will be offered a Residential Tenancy Agreement (lease) to sign. This is a legal contract so you should read it carefully and make sure that you are happy with it before you sign.
Some real estate agents offer a utility connection service to have the gas, electricity, water, telephone etc. connected in your name. Be careful about signing any agreements about utilities. Check the terms and conditions and any additional fees that may apply. There is no obligation for you to use this service and you may end up with a better deal if you shop around and arrange for the utility connections yourself.