Coronavirus (COVID-19) update: Temporary changes to Victoria’s laws on renting homes. Find out more

Common problems
We have lots of information for renters about their legal rights. Here are some common problems renters contact us about.

Repairs and maintenance

Find out what the law counts as an ‘urgent’ repair and what you can do to get the landlord to fix things in your rented home.

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Bonds

What you need to know about paying a bond when you move in, protecting your bond while you are there, and getting your bond back when you move out.

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Notice to vacate

If you get a Notice to vacate between 29 March 2020 and 28 March 2021 – or if the end date is between those dates – the notice is not valid. This means you do not have to leave.

See our COVID-19 guide for the latest changes to renting laws.

COVID-19 guide for renters

Breaking your lease

Do you want to leave early? Find out if you are really breaking your lease, how much it all costs, and other options you can take.

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Compensation for tenants

You might be able to get compensation from the landlord if they breach the renting laws or your lease. Find out how much to ask for and what you need to do.

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