Coronavirus (COVID-19) update: Temporary changes to Victoria’s laws on renting homes. Find out more

COVID-19 guide
Many tenants are in financial difficulty as a result of the COVID-19 pandemic. In this guide, we provide advice, tips, useful links and resources to help you understand your legal rights and how the temporary changes to Victoria’s rental laws can help.

Eviction during COVID-19

If you’re behind on rent due to the effect of COVID-19, the landlord can’t evict you. These protections have been extended until 28 March 2021.

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Rent increases during COVID-19

Landlords cannot increase your rent until after 28 March 2021 under any circumstances.

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Rent reductions during COVID-19

Follow our step-by-step guide on how to ask for a rent reduction and what steps to take if the landlord/agent refuses.

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Rent relief during COVID-19

Tenants may be able to access rent relief grants of up to $3000 from the Government. See if you are eligible.

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Financial help during COVID-19

There’s financial help available for people who have been instructed to quarantine. Other concessions and grants are available.

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Rights of entry during COVID-19

You can refuse entry to your home for a “COVID-19 reason”. Other restrictions are also in place regarding access to agents and prospective buyers, open for inspections and holding auctions.

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Protection from violence during COVID-19

If there’s violence of any kind in your home, you can leave your home regardless of the level of restrictions.

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Restraining orders during COVID-19

VCAT can still grant a restraining order to stop a landlord or agent entering the premises or contacting you. However, the process to apply for an order has changed.

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Tenants’ responsibilities during COVID-19

If you’re unable to comply with your tenancy agreement due to a COVID-19 related issue, you will not be in breach of your lease. You cannot be “blacklisted” if you’re behind in rent due to COVID.

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Moving out during COVID-19

The regular rules apply around giving notices to vacate. However, in some cases, you can give just 14 days’ notice.

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VCAT and dispute resolutions

New steps have been put in place to resolve any disputes you may have with the landlord during the pandemic.

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VCAT hearings

All hearings are being conducted by phone. We have guides and sample letters to request a change of hearing date.

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Travel bans during COVID-19

Due to the travel ban, some tenants are not able to reach Australia to fulfil the obligations of their rental agreement.

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