Coronavirus (COVID-19) update: Temporary changes to Victoria’s laws on renting homes. Find out more
If the landlord breaks the rules, there are steps you can take to get them to fix the problem and/or pay you compensation.
Learn MoreWhat you can do if the landlord wants your bond money or wants you to pay them compensation.
Learn MoreYou can make an official complaint about the landlord or agent if you think what they are doing is illegal or unprofessional. Find out where and how to make your complaint.
Learn MoreVCAT hears disputes between tenants and landlords. Before you apply to VCAT, you need to register with Consumer Affairs Victoria. And most VCAT hearings are done by phone. See our COVID-19 guide for the latest rules.
COVID-19 guide for rentersApplications to VCAT are free when you want to get your bond back.
Find out the difference between fees and costs, and what you need to pay when your case goes to VCAT.
Learn MoreRead our weekly newsletter to see how we’re making renting fair for all Victorians.