It is best to try and resolve your problem by talking to your landlord or real estate agent. But if you have a problem with your landlord that you cannot resolve, you can apply to the Tribunal (VCAT). If you decide to apply, you can contact us for advice.
To make an application, you need to fill out the Victorian Civil and Administrative Tribunal Application form. Follow the instructions on the form. Make sure that where the form asks you to name the landlord, you put the landlord’s name and not the name of the agent. If the landlord is a company, include the ACN. If you are a public tenant, your landlord will be the Director of Housing.
You must send a copy of your application to the landlord, preferably by registered mail. Keep the mail receipt and your copy of the application.
You don’t have to pay an application fee if you have a Health Care Card or if you are applying to get your bond money back.
The application fee from 1 July 2020 is $65.30, but it might change. See the latest fees (VCAT website).
If you don’t have a Health Care Card and you can’t afford the application fee you can ask for fee relief (VCAT website).
If you want to pay the fee in cash, you will need to take your application to VCAT in person.