Tenancy Assistance and Advocacy Program (TAAP) services

    TAAP assists tenants in private rental housing including privately operated rooming houses and caravan parks.

    To be eligible for ongoing assistance from a TAAP local service you must be:

    • reliant on a Centrelink income or
    • experiencing other significant financial hardship or
    • a victim of family violence.


    Read more about TAAP: Tenancy Assistance and Advocacy Program (CAV website)

    Tenancy Plus program (formerly known as SHASP) provides assistance for tenants in social housing (including public housing and community housing).


    TAAP providers by local council

    If you are not sure, check: Find my council (vic gov website).

    For contact details see: Tenancy Assistance and Advocacy Program providers (CAV website)

    – – – metro – – –

    Banyule > Kildonan UnitingCare

    Bayside > Peninsula Community Legal Centre

    Boroondara > Harrison UnitingCare

    Brimbank > Lentara UnitingCare

    Cardinia > Peninsula Community Legal Centre

    Casey > Peninsula Community Legal Centre

    Darebin > Kildonan UnitingCare

    Frankston > Peninsula Community Legal Centre

    Glen Eira > Peninsula Community Legal Centre

    Greater Dandenong > Peninsula Community Legal Centre

    Hobsons Bay > WEstjustice

    Hume > Lentara UnitingCare

    Kingston > Peninsula Community Legal Centre

    Knox > Wesley Mission UnitingCare

    Manningham > Harrison UnitingCare

    Maribyrnong > WEstjustice

    Maroondah > Wesley Mission UnitingCare

    Melbourne > WEstjustice

    Melton > Lentara UnitingCare

    Monash > Harrison UnitingCare

    Moonee Valley > WEstjustice

    Moreland > Lentara UnitingCare

    Mornington Peninsula > Peninsula Community Legal Centre

    Nillumbik > Kildonan UnitingCare

    Port Phillip > Peninsula Community Legal Centre

    Stonnington > Peninsula Community Legal Centre

    Whitehorse > Harrison UnitingCare

    Whittlesea > Kildonan UnitingCare

    Wyndham > WEstjustice

    Yarra > Kildonan UnitingCare

    Yarra Ranges > Wesley Mission UnitingCare

    – – – regional – – –

    Alpine > Beyond Housing

    Ararat > Child and Family Services Ballarat

    Ballarat > Child and Family Services Ballarat

    Bass Coast > Quantum Support Services

    Baw Baw > Quantum Support Services

    Benalla > Beyond Housing

    Buloke > Haven; Home, Safe

    Campaspe > ARC Justice

    Central Goldfields > ARC Justice

    Colac-Otway > Diversitat

    Corangamite > Bethany Community Support

    East Gippsland > Quantum Support Services

    Gannawarra > Haven; Home, Safe

    Glenelg > Bethany Community Support

    Golden Plains > Child and Family Services Ballarat

    Greater Bendigo > ARC Justice

    Greater Geelong > Diversitat

    Greater Shepparton > Beyond Housing

    Hepburn > Child and Family Services Ballarat

    Hindmarsh > Bethany Community Support

    Horsham > Bethany Community Support

    Indigo > Beyond Housing

    Latrobe > Quantum Support Services

    Loddon > ARC Justice

    Macedon Ranges > ARC Justice

    Mansfield > Beyond Housing

    Mildura > Haven; Home, Safe

    Mitchell > Beyond Housing

    Moira > Beyond Housing

    Moorabool > Child and Family Services Ballarat

    Mount Alexander > ARC Justice

    Moyne > Bethany Community Support

    Murrindindi > Beyond Housing

    Northern Grampians > Bethany Community Support

    Pyrenees > Child and Family Services Ballarat

    Queenscliffe > Diversitat

    South Gippsland > Quantum Support Services

    Southern Grampians > Bethany Community Support

    Strathbogie > Beyond Housing

    Surf Coast > Diversitat

    Swan Hill > Haven; Home, Safe

    Towong > Beyond Housing

    Wangaratta > Beyond Housing

    Warrnambool > Bethany Community Support

    Wellington > Quantum Support Services

    West Wimmera > Bethany Community Support

    Wodonga > Beyond Housing

    Yarriambiack > Bethany Community Support


    Tenants Victoria acknowledges the support of the Victorian Government.