English

about us

Tenants Victoria (Tenants Victoria) is a free and confidential service for people who rent a home in Victoria. We provide information and advice in many languages to help tenants help themselves.

Tenants Victoria (Tenants Victoria) may:

  • help you to fill in forms or agreements related to your tenancy
  • advise you on specific problems, e.g. repairs, rent increases
  • negotiate and advocate on your behalf with your landlord or real estate agent
  • assist or represent you at VCAT (Victorian Civil and Administrative Tribunal)
  • talk to your community group about tenants’ rights

 

legal advice for tenants by phone: (03) 9416 2577

  • If you rent your home from a real estate agent or private landlord
  • Monday to Friday 10.00 am to 2.00 pm

social housing tenants: 1800 068 860

  • If you rent your home from government or a not-for-profit community agency
  • Monday to Friday 9.00 am to 4.00 pm
If you want to speak your own language, please tell us your name, your language, and your telephone number. We will call you again with an interpreter.

 

covid-19 information

For information on coronavirus disease (COVID-19) see:

 

legal rights for tenants

please note that pages on legal rights are not available in all languages

Coronavirus and renting rights [CAV website]

Coronavirus and renting rights [CAV website]

International students affected by the coronavirus travel ban [CAV website]

International students affected by the coronavirus travel ban [CAV website]

 

 

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